Policies
Privacy Policy
Brightview Freight and Logistics is committed to safeguarding the privacy and personal information of all customers who use our freight, shipping, logistics, and delivery services. This Privacy Policy outlines how we collect, use, disclose, and protect your information.
1.1 Information we collect
We may collect the following types of information:
- Full name, address, and contact information
- Identification documents where required by law
- Shipment details, including item description and declared value
- Payment details and transaction history
- CCTV footage within our premises for security purposes
- Digital data submitted through our website or online forms
- Which page was opened, the site or app that sent the visitor, a coarse place such as a country or time zone, and the IP address. We keep this to monitor our site reach and to help us notice traffic that may be fraudulent. We do not sell it, and we delete it after 90 days. It does not include the visitor's name.
1.2 How we use your information
Your information is used for:
- Processing and managing shipments
- Verifying customer identity and preventing fraud
- Communicating shipment updates
- Legal compliance and law-enforcement requests
- Monitoring website traffic so we can see our reach and help prevent fraud
- Internal reporting and service improvement
1.3 Sharing of information
We may share your information only in the following situations:
- With customs, law-enforcement agencies, or regulatory authorities
- With third-party logistics partners assisting with delivery
- When legally required by court order, warrant, or government directive
Brightview Freight and Logistics does not sell customer information to third parties.
1.4 Data protection and security
We implement strict administrative, technical, and physical security measures to protect all stored information from unauthorized access, alteration, or misuse.
1.5 Customer rights
Customers have the right to:
- Request a copy of their personal data
- Request correction of inaccurate information
- Request deletion of data where legally allowed
Requests can be submitted to admin@brightviewlogistics.com.
Contact
If you would like to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your personal information, you may send an email to admin@brightviewlogistics.com.